Your testing tells you whether it can fail. Ours tells you whether it did.
Benchmarks and red teams run at scale. They lack a criterion for the sixth turn of a hard conversation. Clinical practice has the criterion. It cannot read a million conversations. The harm lives in between, and that is what we measure across.
Every reply can clear a content filter while the conversation as a whole leaves someone worse off than it found them. A filter reads one message at a time. The failures that matter are made of twenty acceptable messages, each pointed slightly wrong, in a row. By turn twenty nothing has crossed a line and the conversation has still gone somewhere it should not have. An instrument that only ever sees one reply cannot see a pattern.
We do not score whether a response was acceptable. We score whether it was acceptable given what the system had already been told.
A reading, a change, a re-score. The movement goes on the record.
You decide what to change and you make the change. We run the same standard again, so the difference is documented rather than asserted.
Scenario assessment
Your deployment against our standard set — 379 designed scenarios across sixteen categories. You send us nothing. A test endpoint and a signed scope. Can start this week.
Every failure traced to the turn
Not a score. The conversation, the turn, the dimension it fell short of, the transcript around it. The thing your engineers can actually act on.
Then a re-score
Change the prompt, the guardrails, the model. Run the same set again. What moved and what did not, on the record, with a date on it.
What it costs
Engagements start in the low four figures, scoped to how many systems, which categories, and whether a re-score is included.
What we do not claim.
We do not build companion AI
We are not in the market we measure, so we have no reason to want a particular answer.
We do not fix what we score
We describe the standard. You decide what to change.
We are not in your response path
Nothing we run blocks, rewrites or delays a reply. Nothing we run can add latency or break in production.
We do not certify
A re-score says what we measured and when. It does not say you are safe, and it never will.